09-26-2025 Your “WHY”
Why did you get into this business? Why are you staying up all night? Why are you working so hard to build yourself and/or your brand? Why are you pushing to be better than before?
WHY?!
This is a question you should ALWAYS unapologetically ask yourself when starting something new, when you’re in a rut, or when you’re not really sure if you’re on the right path.
Write a list:
Grab a sheet of paper (or Trello if you’re being tech savvy) and write 10 reasons why you became a travel advisor.
Great. Now, look at your list.
When we work with our clients to help them develop their “why”, we do it so that they remember what got them into the business in the first place. Does it make you feel good? WOW — after all this work, I sure hope it does!!
Now... Focus on your why again. Dig deeper.
Why are you REALLY doing this? There’s a reason for it. Something that truly drives you. Add another 10 reasons to your list.
After you get to this point, you’re probably noticing that it’s getting a little harder to come up with examples, and you are going to feel yourself really trying to search in your core.
Now, write 5 more reasons.
Keep this list somewhere safe. You do not have to share it with anyone. Learn to build yourself the right way and push through your goals. You’re strong, you’ve come this far, and you’re going to make it with that same drive that got you here today.
Use this list as motivation on days when you want to give up. Use this list on days where you can’t seem to find your drive to pick-up the phone and call your client. Use this list on days when you’re absolutely crushing it to keep fueling your fire!
Always remind yourself – WHY.
Success as a travel agent requires a combination of skills, knowledge, and mindset. Here are 25 keys to success as a new travel agent:Know the industry: Stay up-to-date on the latest trends, destinations, and products in the travel industry.Build relationships: Develop strong relationships with suppliers, clients, and other travel agents.Be organized: Keep track of important dates, itineraries, and client information in a system that works for you.Be a problem solver: Be able to think on your feet and handle unexpected issues that may arise during the travel planning process.Build a network: Join industry organizations, attend events, and participate in travel agent communities to build your network.Utilize technology: Familiarize yourself with the latest travel agent software and tools to streamline your work and offer the best service to your clients.Be knowledgeable about destinations: Have a deep understanding of popular travel destinations and what they have to offer.Offer value-added services: Find ways to offer added value to your clients, such as travel insurance, airport transfers, or tours/excursions.Build a personal brand: Establish yourself as a knowledgeable and trustworthy travel agent by building a strong personal brand.Communicate effectively: Be able to clearly and effectively communicate with clients, suppliers, and other travel agents.Be adaptable: Be open to change and be able to adapt to new developments and trends in the industry.Be a good listener: Listen to your clients' needs and preferences, and use that information to create the best possible travel experiences for them.Be proactive: Anticipate your clients' needs by being an expert, and take action to meet them before they even ask.Follow up: Make sure to follow up with clients after their trips to ensure their satisfaction and gather feedback for future vacations.Be passionate: Have a genuine love for travel and be enthusiastic about helping others experience the joys of travel.Be knowledgeable about visas and passport requirements: Stay informed about visa and passport requirements for various destinations to ensure that your clients are prepared for their trips.Offer a wide range of products: Offer a diverse range of travel products, such as tours, cruises, and airfare, to meet your clients' varied travel needs.Stay up-to-date on current events: Keep informed about current events, such as natural disasters, health alerts, and travel warnings, that may impact your clients' travel plans.Be available: Be available to your clients when they need you, whether it's during regular business hours or after hours.Be a good negotiator: Be able to negotiate the best possible deals for your clients with suppliers and airlines.Be confident: Have confidence in your abilities and knowledge as a travel agent, and be able to convey that confidence to your clients.Keep learning: Continuously seek out new information and opportunities to learn and grow in your career as a travel agent.Be flexible: Be willing to go the extra mile for your clients and be flexible in your approach to finding solutions to their travel needs.Build trust: Build trust with your clients by being transparent and honest in all of your dealings with them.Embrace change: Embrace change and be open to new ideas and ways of doing things in order to stay ahead in the constantly evolving travel industry.
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