09-26-2025 Liability Insurance/Errors & Omissions (E&O)
Liability insurance coverage protects you financially if you’re responsible for someone else’s injuries or property damage. One of the most known liability insurances in the travel industry is Errors & Omissions Insurance. Errors and Omissions insurance, also known as E&O insurance, may help protect you and your business from lawsuits where you might be at fault for making a mistake while providing professional travel services. Some E&O insurances also provide coverage for personal liability. Before purchasing E&O insurance, be sure to read the plan completely and ask your insurance agent any questions regarding your policy.
Do you have to buy insurance?
Not at all! The option is entirely up to you. If you are part of a host agency, franchise, or other type of agency, they may provide a layer of E&O insurance protection for you and/or your business within their fee schedules. However, those insurance plans typically come with a high deductible and have certain parameters to cover the agency, not just you individually. Some agencies may require you to provide coverage yourself and your business independently. In many cases, just like with travel insurance, Liability Insurance/E&O insurance is always highly recommended.
You can always search around to see if your preferred insurance carrier provides Liability Insurance and E&O insurance, but to help ease your search, you can utilize our complimentary Travel Supplier Directory or our website by CLICKING HERE to find several travel industry E&O companies. There is no “right answer” when it comes to choosing an insurance carrier, it has to make the most sense to you and your business model. Our suggestion is to always reach out and speak to an insurance agent directly about the different coverage options available to you.
*Please note that while we offer supplier/resource suggestions for you to utilize, we do not personally or professionally endorse any particular company. Please use them at your own discretion and at your own risk.
Content provided by: Chris Buseman & 360 Coverage ProsChoosing between E&O Insurance or General Liability comes down to your business needs. Learn what each offers and find the right fit for you.Travel agents send their clients around the world every day and tend to focus on exposures further from home. There is a different world of risk, much closer to home, perhaps less considered with issues like a client slip and fall in the offices. Being fully insured is an essential strategy for mitigating total risk. Complete coverage for your business could include buying travel agent E&O or general liability insurance. But how do you know which coverage to buy or when to get both?
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We’ve all heard it before: “I don’t need travel protection. Nothing is stopping me! I’m going on this trip NO. MATTER. WHAT!” Chances are if you haven’t heard that one, you might’ve heard, “It’s fine, I never book travel protection.” Unfortunately, you’ve probably gotten a call from a client wondering if they had insurance or if it was too late to purchase insurance, and ultimately what their risk was for traveling without insurance.
A Seller of Travel is defined as any resident or nonresident person, firm, corporation, or business entity that offers for sale, directly or indirectly, at wholesale or retail, prearranged travel or t