09-26-2025 Travel Advisor Resource Center (TARC)
In this business, efficiency is key. Creating a workflow system will help save you time from rewriting the same scripts over and over again. You will also be able to provide a seamless and similar client experience for each client. This helps ensure that you do not miss something along the way and also provides peace of mind to your travelers knowing what to expect when working with you. Without a workflow system, it is very difficult to replicate your process the same way every single time.
Workflow systems also help you stay in touch with your clients on a more regular basis. Let’s face it, travel advisors get busy running their business. Between marketing, fielding sales calls, running to events, and even traveling, it’s very easy to miss an important payment or reminder. A workflow system will help minimize mistakes, making your business more professional and much more efficient.
To create your workflows, you should grab a pen and paper and write down your entire process from start to finish. Think about when a client reaches out to you, how do you respond? Think about your follow-up strategy, think about your touchpoints. Write down EVERYTHING!
Now, go through your emails and think about how many times you re-write the same email over and over again. Those are your workflow templates. Cross-reference your workflow templates with your agency workflow and you will easily create and streamline your entire workflow system.
Need help? That is why we are here!
We have created a complimentary Client Template Checklist that you can download to see some of the most common templates advisors use in their travel business.
Not ready to create all of your own templates or maybe you just do not have the time? No problem!
We have compiled completely customizable and ready-to-use Agency Workflow Templates that include over 100 templates to use in your business right away! This means you can use what you want and get rid of what you do not like.
There are general use templates, land/cruise/air templates, group templates and much more! We’ve also provided actionable welcome emails that help build trust and authority with all of your clients. The templates can also help nurture your client’s decision-making process, depending on where they are at in the sales process, and there are templates that just help maintain relationships and touchpoints with past clients.
For another alternative, you can also download customizable workflow templates from Travel Biz Boss.
Our Agency Workflow Templates provide all of the templates listed on our complimentary Client Template Checklist.
Listen, we all know how easy it is to use a Gmail or Yahoo email account, and don’t even get me started on AOL! Those email platforms work great for personal use, but your goal should be to elevate yo
Liability insurance coverage protects you financially if you’re responsible for someone else’s injuries or property damage. One of the most known liability insurances in the travel industry is Errors & Omissions Insurance. Errors and Omissions insurance, also known as E&O insurance, may help protect you and your business from lawsuits where you might be at fault for making a mistake while providing professional travel services. Some E&O insurances also provide coverage for personal liability. Before purchasing E&O insurance, be sure to read the plan completely and ask your insurance agent any questions regarding your policy.
As a traveler, losing your luggage can be one of the most stressful and frustrating experiences you can go through during your vacation. You might have spent weeks packing your bags, meticulously planning your outfits, and making sure you have everything you need for your trip. Sadly, despite your best efforts, your luggage can still get lost in transit. It’s a common problem that has happened plagued travelers for years, but now, thanks to Apple AirTags, lost luggage could be a thing of the past.
We’ve all heard it before: “I don’t need travel protection. Nothing is stopping me! I’m going on this trip NO. MATTER. WHAT!” Chances are if you haven’t heard that one, you might’ve heard, “It’s fine, I never book travel protection.” Unfortunately, you’ve probably gotten a call from a client wondering if they had insurance or if it was too late to purchase insurance, and ultimately what their risk was for traveling without insurance.